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COMS documentation

Build, launch and operate COMS without guessing.

A practical documentation hub for customers, developers and partners: widget setup, lead delivery, booking, analytics, security and production operations.

Open setup guide See integrations

Start here

Use these paths when launching a new customer workspace or connecting COMS to an existing website.

  1. Install COMS on a customer website
  2. Connect lead delivery channels
  3. Publish a booking flow
  4. Verify analytics and conversion events
  5. Prepare a white-label partner rollout

Getting started

Create the account, configure allowed domains, choose products and publish the widget safely.

  • Workspace and roles
  • Allowed origins
  • Widget install
  • Production checklist

Website widget

Configure chat, AI-chatbot, live-chat handoff, lead capture, language and appearance.

  • Chat modes
  • Branding
  • Language
  • Preview and publish

Booking

Define services, resources, availability rules and customer booking flows.

  • Services
  • Resources
  • Availability
  • Booking events

Integrations

Deliver leads to email, webhook, Telegram, WhatsApp and customer-owned tools.

  • Lead delivery
  • Webhooks
  • Messaging channels
  • Analytics events

API and events

Understand key endpoints, event payloads, authentication and operational boundaries.

  • REST API
  • Event schema
  • Rate limits
  • Error handling

Security and production

Document access control, storage, privacy, rollout checks and rollback routines.

  • RLS model
  • Storage rules
  • Smoke tests
  • Rollback

Documentation should become a product surface.

The next step is splitting these sections into dedicated guides with screenshots, payload examples and customer-facing operational checklists.