Compatible with the modern growth and customer stack
Works with existing AI models, analytics and channels.
COMS does not stay as an isolated chatbot. It uses agreed AI models, sends events to analytics and routes leads into the channels where the customer already works.
Brand names describe technical compatibility and integration targets. They do not imply an official partnership or endorsement.
Secure system Designed for European companies: account isolation, roles, audit logs and EU-focused infrastructure.Two main products
Chatbot handles the interaction. Performance improves the whole website.
COMS brings the most important website customer moments into the Chatbot product and uses the resulting data for ongoing Performance improvements.
The widget qualifies the need, captures contact details and guides to the next step.
Booking works best as a strong next step inside the Chatbot journey.
Conversation and analytics data show what the website should improve next.
When Chatbot and Performance are stable, role-based agents can move into longer workflows.
One path from visitor to follow-up
Chat becomes a contact the team can handle, not just a conversation log.
Visitors need an answer, the right product or service, an available time or reassurance before making a decision. COMS connects those moments to a lead, booking and task so the work continues in the portal.
Answer instantly
The customer gets an immediate answer about pricing, timing and services.
Ask the right details
The widget identifies the need, timeline and contact details before handoff to sales.
Guide to booking
The conversation continues directly to purchase, booking, quote request or live handoff.
Send to sales
Leads, buying intent and a conversation summary go to CRM, WhatsApp, Telegram or your team.
What the customer gets
A website conversion layer with an inbound workspace behind it
COMS combines chat, guided paths, booking, contacts, tasks and lightweight reporting into one workspace.
Sales
Recommends the right service and guides the visitor toward purchase, booking or contact.
Customer service
Answers questions about pricing, services, availability and processes right away.
Lead capture
Collects contact details, intent and customer need before the conversation moves to your team.
Optimization
Conversations are tracked and improved so more visitors turn into customers.
Target groups
Built for websites where a visitor's question should become a decision.
The model works across ecommerce, B2B services, real estate, travel, events and other websites where the visitor needs pricing, availability, a recommendation, a booking or a human handoff before the next step.
Practical impact
What changes when visitors have a clear next step?
The value does not stop at the conversation. It shows up in response time, lead quality, bookings and follow-up work that does not disappear into email.
No hot lead goes to waste
The visitor gets an answer while interest is high, including evenings and weekends.
Fewer repetitive calls
Routine questions are handled automatically so the team can focus on decisions and deals.
Clear service guidance
The customer finds the right service, price, booking path or contact method without browsing around.
Continuous improvement
Conversation data shows where customers hesitate and what to optimize next.
Why the buyer believes it
Value must be visible in the portal immediately, not after a reporting project.
The COMS promise is strong only if the customer can see what happened on the website, who needs follow-up and which path created a lead or booking.
New leads and bookings in one view
The team sees which conversations turned into contact requests, bookings or follow-up tasks.
Every contact has context
Contact details are connected to the need, conversation summary, booking and next action.
Delivery value is visible without guessing
The same view shows which leads, bookings and follow-up tasks the website creates.
Optimization uses real questions
Reporting shows what visitors ask, where they hesitate and what should be improved on the website.
Situations where the agent helps
The customer asks before they buy, book or call.
In these moments the widget needs to feel like a real service surface. Each conversation is tied to a service, a situation and a next action.
Services and B2B
Pricing, available times, service areas and fit are clarified before the contact request.
Ecommerce
Product recommendations, delivery questions, returns and purchase guidance happen in one conversation.
Travel and leisure
Availability, packages, extra services and the booking path are opened up immediately.
From visitor to customer
Show the buyer a direct path, not a disconnected feature list.
A strong SaaS product is clear quickly: the visitor gets an answer, leaves details or books a time, and your team sees what to handle next in the portal.
- A website visitor asks about a service, price or availability
- COMS qualifies the need, captures contact details and guides to booking or lead capture
- The portal shows the new contact, booking and task in the daily work queue
- The report shows leads, bookings, response times and conversions
Next step
Let’s see how your website can become an active sales and customer channel.
A website address and a short note about whether you want more leads, bookings, better service guidance or a clearer way to handle inbound website contacts is enough to start.