OpenAIAnthropic Claude
A chatbot that answers questions and accepts enquiries.
Customers can ask about services, prices and available times. COMS answers from information provided by your company and sends enquiries to your team.
- Answers questions about services, prices and availability
- Asks for a name, contact details and reason for contact
- Shows available times or sends the request to your team
Calendar, analytics and messages.
COMS can connect to Google Calendar, Google Analytics, WhatsApp, Telegram and your CRM.
Connections are agreed before installation.
Data is encrypted in transitCustomer accounts are kept separate. Sign-ins and changes are recorded in logs.How the chat works
COMS answers from your website and files added to the service.
The customer asks a question
COMS finds an answer on your website or in files added to the service.
The chat asks for the required details
You decide whether to ask for a name, contact details, service, location or preferred time.
The customer books or sends an enquiry
An available time can be booked immediately. Other enquiries are sent to your team.
The details are saved
The portal stores the conversation, contact details and the customer's answers.
For customers who ask before they contact or buy.
Answers, questions and forms are configured separately for each website.
Online storesService companiesReal estateTravelVehicles and mobilityEvents and leisure
See COMS on your own website.
Send us your website. We will prepare an example covering common questions, enquiries and booking.