Solutions
Solutions are use cases for Chatbot and Performance.
COMS has two products: Chatbot answers visitors and collects enquiries, while Performance improves website visibility and content.
Use cases
Same platform, different business problem.
Start with the question or task that customers need help with.
- SalesThe visitor gets answers, a recommendation and a clear path toward contact, quote or booking.
- Customer serviceRecurring questions are answered immediately and complex cases are routed to the right person.
- Lead captureCOMS collects need, buying intent and contact details before the conversation moves to sales.
- PerformanceConversations, website content and structure create data that can be improved continuously.
Outcome
The solution must show up in the customer's daily work.
- Faster answers
- More enquiries
- Clearer service
- Better reporting
- Fast setup
Next step
Choose one use case and start from there.
We configure the first use, publish it and improve the content with real usage data.