Content mapping
Services, pricing, common questions and buying intent are collected into the first logic layer.
Onboarding
Start light, launch fast and improve with real conversations.
COMS onboarding is designed to get value out quickly without locking you into a heavy one-shot project.
Onboarding phases
We keep the start light, but still choose the right product direction from day one.
- Review the website, customer journey, recurring questions and current bottlenecks
- Define the primary goal: sales, leads, support, live chat or bookings
- Build the right first product layer: Chat Lite, AI, Enterprise or Booking
- Launch the first useful version and improve it with actual conversation data
What gets delivered first
The first phase is built directly for production use.
Widget launch
A chat or booking surface goes live to guide visitors toward the right next step.
Portal control
Visuals, copy, product settings and preview are available in a manageable admin view.
Optimization baseline
You start seeing what visitors ask, where they stall and which paths create value.
Next step
Define the shortest path from idea to useful widget.
We can scope the first version so it fits your current website, team and customer journey instead of overbuilding from day one.