Industries
Chatbot and website support for different industries.
The questions vary by business. COMS is configured around your services, common customer questions and the contacts responsible for answering them.
Common uses
Useful wherever customers need an answer before contacting or buying.
The chatbot can answer routine questions immediately and collect the details your team needs for a useful reply.
- Services and B2BAnswer questions about services, pricing and availability, then direct enquiries to the right person.
- EcommerceHelp customers choose a product and find delivery, return and stock information before checkout.
- Travel and leisureExplain packages and availability, collect booking details and direct customers to reservations.
- Real estate and mobilityHandle enquiries about valuations, viewings, test drives, maintenance and sales.
Setup
We configure the service around your everyday work.
- QuestionsWhich questions should the chatbot answer, and which require a member of your team?
- ContactWhere should messages, contact details and booking requests be delivered?
- Follow-upWhich conversations and enquiries should appear in your reports?
Features
Choose the functions your website needs.
- Chatbot
- Contact forms
- Bookings
- Customer service
- Analytics
- Monthly updates